Some Useful Helplines and Supports

Medical

• Letterkenny Hospital Emergency Department 07491 23537

• NowDoc GP Out of Hours Services 0818400911

• Pieta House 24/7 therapeutic support for those in suicidal distress or engaging in self harm 1800 247 247

• Samaritans emotional support service 116 123

Mobile Apps to Manage Anxiety

• ClearFear – focusing on learning to breathe, relax and be mindful; also in changing thoughts and behaviours; releasing emotions

• Headspaces – focusing on the use of meditation and mindfulness skills

• Mindshift – educates on anxiety, helping users to engage in healthy thinking and take positive action

Supports for Young People

• BeLong To Youth Services – supporting lesbian, gay, bisexual and trans young people 016706223

• Childline 1800 666666

• Jigsaw Donegal mental health support service 0749726920

• Spunout youth information website www.spunout.ie

• Teenline active listening service for children and young people 1800 833634

Other Supports

• ALONE support line for older people 0818 222024

• Seniorline listening ear service for older people 1800804591

• Aware listening service; support and information for people suffering from poor mental health 1800 804848

• Suicide or Survive mental health and wellness programmes and online resources 012722158

• Grow mental health recovery and support 0818 474474

• HSE Drug & Alcohol Line drug and alcohol information and support 1800459459

• LGBT Ireland support service for lesbioan, gay, bisexual and trans people and their families and friends 1800929539

• MABS money advice and budgeting service 0818072650 / 0818072000

• Mens Aid service for men experiencing domestic abuse and violence 015543811 / 1800816588

• Womens Aid support service for women and children experiencing domestic abuse and violence 1800341900

• Sexual Violence Helpline for people experiencing sexual violence 1800778888

• Shine support service for people suffering from poor mental health 015413715

• Mental Health Ireland information and support for people struggly with their mental health 012841166

• HUGG Suicide Bereavement Support peer support for people affected by suicide 015134048

• Pieta House 24/7 therapeutic support for those in suicidal distress or engaging in self harm 1800 247 247

• Samaritans emotional support service 116 123

BODYWHYS

Helpline and group supports for adults and young people with eating disorders, and their families. 01 210 7906 Monday, Wednesday and Sunday 7.30pm - 9.30pm and Saturday 10.30am - 12.30pm alex@bodywhys.ie bodywhys.ie

ADHD IRELAND

Support and information for young people and adults with ADHD, their carers and families. 01 874 8349 Mon-Fri 9am - 5.30pm info@adhdireland.ie adhdireland.ie

SHINE

Supporting people living with mental health difficulties and their families through information and education. support@shine.ie shine.ie

HSE NATIONAL COUNSELLING SERVICE

Free, in-person, online and telephone counselling. 1800 234 119 www.hse.ie/eng/services/list/4/mental-health-services/national-counsellingservice/

COUNSELLING IN PRIMARY CARE (CIPC)

Short term counselling service of up to 8 counselling sessions with professional counsellors and therapists. Referral from GP or member of primary care team.

SURVIVOR AND BEREAVEMENT COUNSELLING (HSE)

Counselling for adult survivors of childhood physical, emotional, sexual abuse or neglect and traumatic bereavement. North West Region Counselling Services: 074 91 67250

MyMind

Online and in-person counselling services on a sliding payscale, supported by the Department of Health. hq@mymind.org mymind.org

Turn2Me

Self-help, peer support and professional support through an online platform for those who are experiencing poor mental health. Free online counselling and support groups for young people aged 12-17 and adults. 50808 turn2me.ie

IRISH ADVOCACY NETWORK

Peer advocacy, support and information for people with mental health difficulties. 01 547 0510 Monday-Friday 9am -5pm. admin@irishadvocacynetwork.com www.irishadvocacynetwork

IRISH ASSOCIATION FOR COUNSELLING AND PSYCHOTHERAPY

For a list of registered Counsellors and Psychotherapists practising in Ireland: 01 230 3536 www.iacp.ie

SUICIDE OR SURVIVE (SOS)

Breaking the stigma associated with mental health issues through workshops and support programmes on mental health, wellness and recovery. 01 272 2158 info@suicideorsurvive.ie

suicideorsurvive.ie

NATIONAL TRAVELLER MENTAL HEALTH SERVICE

Individual mental health supports, crisis intervention, one to one counselling and addiction services for people in the Traveller community. info@exchangehouse.ie exchangehouse.ie

TRAVELLER COUNSELLING

Counselling supports for people in the Traveller community. travellercounselling.ie

ADDICTION SERVICES HSE ALCOHOL AND DRUG SERVICES

Providing assessment, treatment, referral and aftercare management for people with alcohol, drug and gambling addiction issues. Based in Letterkenny with satellite services in Stranorlar, Donegal Town, Dungloe, Ardara, Lifford, Moville, Buncrana. Referral is through a GP or consultant psychiatrist. 074 912 8769 You can see a complete list of the HSE Alcohol and Substance Counselling and Advisory Service in Co Donegal here: https://www2.hse.ie/services/alcohol-support-andservices/?county=Donegal

HSE DRUG AND ALCOHOL HELPLINE

Confidential free helpline 1800 459 459. Monday – Friday 9.30am-5.30pm. helpline@hse.ie

NORTHWEST REGIONAL DRUG AND ALCOHOL TASK FORCE - DONEGAL SUPPORTS LETTERKENNY CDP START PROJECT

Non-judgemental support, treatment guidance and education to drug/alcohol users, their families and the community. Drugs and Alcohol Outreach Worker, Mary Healy 086 775 2142 maryechealy@gmail.com

DONEGAL DRUG EDUCATION AND PREVENTION PROGRAMME FOROIGE

PROJECT WORKER Lauren Cleary 086 048 1977 lauren.cleary@foroige.ie

S. DONEGAL Substance Misuse

Outreach Worker, Damien Daly 087 701 0520 Outreach@rycp.ie

AFTERCARE SUPPORT WORKER FOR WHITE OAKS REHABILITATION CENTRE

Dermot McDonough 086 253 7993 info@whiteoakscentre.com

ALCOHOLICS ANONYMOUS (AA)

Concerns about your or another’s drinking support groups. AA meetings take place in many locations. 01 842 0700

WHITE OAKS REHABILITATION CENTRE

Residential treatment programmes for those who are suffering with addiction. Referral is made through the HSE Community Addiction Service (for Medical Card Holders) or by contacting the centre directly. 074 93 84400 whiteoakscentre.com info@whiteoakscentre.com

ALCOHOL FORUM

Support, information and services to individuals, families and communities impacted by alcohol harm. 074 91 25596 info@alcoholforum.org alcoholforum.org

SMART RECOVERY

Peer led mutual aid meetings for people with addictive behaviours and separate Smart Recovery for family and friends. www.smartrecovery.ie

GAMBLERS ANONYMOUS (GA)

Concerns about your or another’s gambling addiction support groups. 01 872 1133

YOUR MENTAL HEALTH

Call the HSE Your Mental Health information line anytime day or night: 1800 111 888

JIGSAW DONEGAL

Free and confidential mental health advice and support young people aged 12-25 and for parents or concerned adults. 074 97 26920 Pearse Road, Letterkenny donegal@jigsaw.ie jigsaw.ie

DONEGAL YOUTH SERVICE

Youth Information Centre, The Loft drop-in youth café, teen talk, one to one therapy for 12-25 year olds, LGBT programme, outreach service, exam support. 074 91 29630 donegalyouthservice.ie

FORÓIGE

Foróige is a national youth development organisation which runs programmes on health and well-being. infodonegal@foroige.ie Donegal North: Regional Youth Officer and Club Development Officer: Danny Harkin Danny.Harkin@foroige.ie 086 780 8867. Donegal South: Regional Youth Officer and Club Development Officer: Susan Cleary susan.cleary@foroige.ie 086 048 4482

CHILDLINE

Ireland’s 24 hours listening service for young people up to the age of 18. Childline is a service from the Irish Society for the Prevention of Cruelty to Children (ISPCC). 1800 66 66 66 anytime 50101 anytime childline.ie

BeLonG To

Support, information and groups for lesbian, gay, bisexual, transgender, and intersex (LGBTI+) young people in Ireland, their parents and carers. 01 670 6223 info@belongto.org

SPUNOUT

Ireland’s youth information website on many topics including mental health. SPUNOUT to 50808 to chat with a trained volunteer spunout.ie

BARNARDOS

Services for children, families and communities, to transform the lives of vulnerable children affected by adverse childhood experiences. 01 453 0355 info@barnardos.ie barnardos.ie

ADHD Ireland

Support and information for young people and adults with ADHD and their carers and families. 01 874 8349 info@adhdireland.ie adhdireland.ie

TEENLINE IRELAND

A freephone listening service for teenagers operated by the Irish Society for the Prevention of Cruelty to Children (ISPCC). 1800 833 634

AL ANON & AL TEEN

Support for families affected by alcohol addiction issues in young people. Meetings are held throughout Co Donegal. 01 873 2699

ALONE

National support and referral line for older people. 0818 222 024, 8am to 8pm Alone.ie

THE ALZHEIMER SOCIETY OF IRELAND

Emotional support and information available at a national and local level. You can see the full range of services available in Co Donegal here: www.alzheimer.ie/services-inyour-county 1800 341 341 Monday to Friday 10am - 5pm/ Saturday 10am - 4pm helpline@alzheimer.ie

THIRD AGE IRELAND

Confidential listening service for older people provided by trained older volunteers. 1800 804 591 10am to 10pm every day thirdageireland.ie

AGE FRIENDLY IRELAND

Programmes and networks to support older people 046 909 7000 agefriendlyireland.ie

FINDING A GP

GPs work in group practices, primary care centres, single practices or health centres. You can find a GP in your area using the HSE Service Finder Map. You do not need a PPS number or other documentation to visit a GP. www2.hse.ie/services/find-a-gp/

SURGERY HOURS

Typically a GP surgery, Primary Care Centre or Health Centre is open Monday – Friday between 9am-5pm and is closed 1pm-2pm. Most work by appointment only.

EVENINGS AND WEEKENDS

NoWDOC provides urgent GP care to patients outside of surgery hours between 5pm -9am Monday-Friday and on weekends. You must contact this service by phone first. If your medical issue is not urgent, you should see your GP during regular surgery hours. 0818 400 911

HEALTH CENTRES

Health Centres provide a wide range of primary care and community services in most towns and villages in Co Donegal. Find the Health Centre nearest you: www.hse.ie/eng/services/list/1/lho/donegal/healthcentres/health-centres-indonegal.html

MEDICAL CARD/GP VISIT CARD

To apply for a Medical Card, GP Visit Card and other financial supports: www2.hse.ie/services/schemesallowances/

EMERGENCY CARE PUBLIC HOSPITALS/EMERGENCY DEPARTMENT (ED)

An Emergency Department of a hospital provides urgent care for serious injuries or life threatening emergencies. To access the ED at Letterkenny University Hospital or Sligo University Hospital you can call for an ambulance or make your own way there.

Letterkenny University Hospital

074 91 25888

Sligo University Hospital

074 91 71111

If you need an interpreter for any appointment, ask a member of hospital staff

DONEGAL INTERCULTURAL PLATFORM

For advice and interpreter assistance accessing any of these services contact the Donegal ntercultural Platform. No. 18, Academy Court, St Oliver Plunkett Rd, Letterkenny 074 91 16075 (Office) 086 084 1433 (Paul) 086 455 7475 (Nolunga) www.interculturaldonegal.org donegalip@gmail.com

EMERGENCY AMBULANCE SERVICE

There are two emergency numbers in Ireland 112 and 999. These numbers are used to call an ambulance when someone is seriously ill, injured, at risk of dying.

DONEGAL MENTAL HEALTH SERVICE

Donegal Mental Health Service provides a wide range of community and inpatient based supports and services. 074 91 23788 You can see a complete list here: www.hse.ie/eng/services/list/1/lho/ donegal/mental-health-services/ Donegal Mental Health Administrator, Tirconaill House, Letterkenny, Co. Donegal Many services are accessed through your General Practitioner (GP).

EMERGENCY CARE

In an emergency situation, and outside of GP hours, it is advised to attend the Accident and Emergency department in your local hospital.

CHILD AND ADOLESCENT MENTAL HEALTH SERVICE (CAMHS)

Assessment and treatment for young people and their families who are experiencing mental health difficulties. Donegal Town: Primary Care Centre, Donegal Town 074 98 98100 Buncrana: Primary Care Centre, Buncrana, 074 98 98720 Letterkenny: Rossan College Complex, Letterkenny 074 91 20340

HSE ADULT COMMUNITY MENTAL HEALTH SERVICE

Buncrana: Primary Care Centre, Buncrana 074 98 98 800. Letterkenny: Scally Place, Letterkenny 074 91 97150 074 91 97185. Dungloe: Community Hospital, Dungloe 074 95 21860 Donegal Town: Ard Nua Hospital Campus, Donegal Town 074 9743051

HSE PRIMARY CARE PSYCHOLOGY

Buncrana: Primary Care Centre, Buncrana 074 98 98665/074 98 98661 Donegal Town: Primary Care Centre, Donegal Town 074 98 98076 074 98 98065. Dungloe: Community Hospital, Dungloe 074 95 21044 Letterkenny: County Clinic, St Conal’s Campus, Letterkenny 074 91 04641

FAMILY RESOURCE CENTRE NETWORK (TUSLA)

You can see Tusla family support services here: www.tusla.ie/services/family-community-support/familyresource-centres/find-family-resourcecentre/#Donegal

SUICIDE PREVENTION CO. DONEGAL

Working with a range of HSE and other state services, voluntary and community groups to provide advice & support, share information, raise awareness, signpost services and coordinate and deliver training. Resource Officer: Ciara Wray HSE Donegal Mental Health Services, St. Conal’s Campus, Letterkenny. 086 837 9909 ciara.wray@hse.ie

CONNECT MENTAL HEALTH DONEGAL

Improving awareness and understanding of mental health issues in the Donegal community and promoting positive mental health. Info@connectmentalhealth.ie connectmentalhealth.ie

GROW

A community-based organisation with support groups around the county providing in person and online support and education around emotional and mental wellbeing through weekly meetings, training and outreach projects. 074 91 61628 Monday-Thursday 8.30am – 2pm northwestregion@grow.ie grow.ie DONEGAL RAPE CRISIS CENTRE Counselling, support and advice to survivors of rape and sexual abuse in a confidential, safe and friendly environment. 1800 44 88 44 074 91 28211 info@donegalrapecrisis.ie

DONEGAL WOMEN’S CENTRE

Information, dedicated domestic violence and trauma counselling, free and low cost community counselling for all genders at Donegal Women’s Centre, Letterkenny and outreach centres in Killybegs, Ballyshannon, Falcarragh, Dungloe and Carndonagh. 074 91 24985 Port Road, Letterkenny donegalwomenscentre@gmail.com

LIFELINE INISHOWEN

Information and dedicated domestic violence counselling and outreach service. 074 93 73232 support@ldvs.org www.ldvs.org

DONEGAL DOMESTIC VIOLENCE SERVICES

Working with women and children impacted by domestic abuse in Donegal. 24 hour Freephone Helpline, information, support, emergency accommodation and other services. 1800 262 677 ddvsrefuge@gmail.com www.donegaldomesticviolenceservices.ie

MEN’S SHED

A community based, safe, friendly, inclusive space where men of all ages and backgrounds gather and work on projects with the primary objective of advancing the health and wellbeing of all the men involved. menssheds.ie/shed_county/ulster/co-donegal/

TELEPHONE AND ONLINE SUPPORT FOR ALL AGES EMERGENCY

If you or someone you know is having a mental health crisis or is at risk of suicide or self harm, phone or go to your local GP, go to the Accident and Emergency department (ED) of your nearest hospital or 999/112 for emergency help.

TEXT 50808

A free 24/7 text service, providing everything from a calming chat to immediate support for people going through a mental health or emotional crisis. HELLO to 50808 day or night to chat with a trained volunteer. text50808.ie

PARENTLINE

National helpline for parents providing support, information and guidance. 01 873 3500 Monday – Thursday 10am-9pm, Friday 10am -4pm

LGBT HELPLINE

A confidential service providing listening, support and information to Lesbian, Gay, Bisexual, Transgender and Intersex + people, their families and friends.1890 929 539 Mon-Thurs 6.30pm -10pm, Fri. 4pm -10pm Sat & Sunday 4pm - 6pm. info@lgbt.ie lgbt.ie

AWARE

Free Support Line, Support Email and Phonein support groups for people experiencing anxiety, depression bipolar disorder and mood-related conditions. Support also for friends and family. 1800 80 48 48 10am-10pm daily supportmail@aware.ie The bulletin was published by Donegal Intercultural Platform with the aware

UKRAINIAN FAMILY SUPPORT HUB

The Donegal Intercultural Platform provides support for children and families from Ukraine adjusting to life in Co Donegal. This service is supported by CYPSC Donegal and Tusla. 086 103 5743 (Roisin) roisin.ufsh@gmail.com

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